Reynolds Plumbing Co. · Austin, TX
Average Rating
4.2
across all platforms
Response Rate
60%
3 of 5 reviews
New This Week
5
reviews received
Pending Responses
2
AI drafts ready
Good morning! Here's your daily review summary:
Log in to review and approve your responses →
Jennifer M.
Mike came out same day and fixed our water heater. Super professional and fair pricing. Highly recommend!
Thank you so much, Jennifer! We're thrilled to hear that Mike was able to help you same-day. We take pride in fair, upfront pricing and appreciate your kind words. Don't hesitate to call us anytime!
David R.
Technician was late by 30 minutes and didn't clean up after the repair. The actual work was fine but the experience was frustrating.
David, we sincerely apologize for the delay and the cleanup issue. That's not the standard we hold ourselves to. We'd love the chance to make this right — please reach out to us directly so we can address your concerns personally.
Patricia W.
Best plumbing service in town! They replaced our entire kitchen sink setup and it looks amazing. Very clean work.
Thank you, Patricia! Kitchen sink replacements are one of our specialties, and we're so glad you're happy with the result. Enjoy your new setup!
Tom K.
Good service overall. Fixed a tricky drain issue. Only reason for 4 stars is the scheduling took a few days.
Thanks for the feedback, Tom! We're glad we could solve that drain issue for you. We're actively working on improving our scheduling availability — your feedback helps us get better. Hope to see you again!
Angela S.
Emergency call at 11pm for a burst pipe. They were here in 40 minutes and saved us from serious water damage. Lifesavers!
Angela, we're so glad we could help during that stressful situation! Burst pipes are no joke, and our emergency team takes those calls very seriously. Thank you for trusting us — we're always here when you need us!